finance manager at a car dealership

finance manager at a car dealership image

I'll explain what you need to know to get a real car warranty extended service contract used for pennies on the dollar. There are things that you probably do not know and do not know they can make a difference in spending more money that you have and the value of your extended warranty and repair and deductibles associated with it.
My career in the automotive sector was something that worries me for a number of years. I started as a salesman and worked my way into management, including as CFO. I'm a very successful car and left the company to spend more time with my family and sleep better at night. I know, extended automobile warranties in my hand. I will share with you information that you can choose to use or not use.
Warraties used car extended to add most of the profits from the sale of a used car. It is usually the product "back-end", which is sold by the CFO, you have often said how much he adds to your payment, rather than to tell you exactly how much you pay for it. For example, "extended warranty for 3 years only add $ 20.00 to your monthly payment," sounds a lot better than that, "you can get a warranty on the car for $ 1,200.00." I'm sure you catch my drift.
Here's the real kicker, when it comes to extended warranties. Finance manager at the car dealership that has spent time in the company of the ship honed representation of numbers to make them less intimidating. Lower total cost of extended warranty up to a month or daily cost can make the numbers look much smaller than they really are. What is absolutely shock you to know that the extended warranty is sold for more than $ 1,000, and the car dealer is usually only cost a dealer about 100 hundred dollars.
Thus, an extended warranty on a used car, you can pay directly for an extended warranty company car used to cost hundreds of dollars, if not more than $ 1,000 more if you buy through a dealership. This is 100% proven, because I wrote many, many extended warranty contracts of service for the people.
While the extended warranty can be stretched and nailed on top of your auto loan for a few years, he paid for every dealer. After CFO was awarded a contract in hand and signed by you, the total amount you end up spending for this service contract is payable to the concession for the car loan company finance the purchase of a car. Then the dealer, in turn, sends a check for the actual cost of an extended warranty for the corporation.
That's not all ...
It can be very confusing for consumers when they are explained by the differences between one and the other extended warranty. In the automotive sector, there is something that is considered to be bumper to bumper powertrain warranty. What is it, this is a guarantee that the power unit, which sounds really good, bumper to bumper when words are put with him. This only applies to the engine and usually only the internal components of the engine, gearbox and mechanical parts solids movement. It will not include the alternator, air conditioning system, or one of the other more common components to fail.
By selling you "bumper to bumper" powertrain warranty, the cost of this financial product dealer incredibly low. Ethics broker dealer which cost $ 100 can cost you $ 1,500 to the cost of the guarantee and finance charges you pay on that amount, which puts a number on your auto loan.
I am the Director of Finance of franchised automobile dealers for most of my working career, and let me tell you, there is a lot going on behind the scenes that has not been said. Even with all the knowledge of the Internet and hidden camera it shows that there are still things that most people do not know. How corrupt some dealers may even benefit from the most famous customer with less than perfect credit. In fact, the mortgage buyers, some of our most profitable customers. I think that this statement will surprise many people. I will try to answer the most common questions that people ask, but we never meet.

    Why do I only look at some cars? If you have ever been car shopping with bad credit, retailers are likely to show you, only 1 or 2 cars cars.The they show that you are the ones they will make the most profit from. Any car dealer advertises for bad credit is a kind of software or computer program that once funding Manager plug on rates, terms, and deposits will be transferred to inventory at a profit. The secret is that they say vendors show you one or two cars that are at the top of the list for profit. Seller say things like, "This is what the bank has approved for" or "It's in the guidelines of banks" so that you get excited because you know you can get approved this car! However, there are a lot of other cars that run on your approval, we simply do not make a lot of money on them. This software is very complex and allows maximum profit. That's why bad credit customers are so profitable for the dealer. You do not see that we dare to try to show the client Tagged with 800 grade we want cars they buy. We rely on the fact that you are so excited to be buying a car that you can ignore our tactics. Selecting a vehicle that suits your needs and price range. This leads me to my next tip.

    What is the price of the car? As finance manager, I will ask that the seller does not respond, so my program, which has chosen the car you can set the sales price. Remember, a computer program that I mentioned earlier? Well, one more thing, he will tell us how we can sell the car, based on how much the bank will lend. The price that we want to sell you a car for perhaps hundreds, if not thousands, that we have a car for the price really. Customers with excellent credit have been specified price to the seller on the list. Seller will not say anything at the time you drive a car without letting you know how it is. My preferred online retailers used "bank will set the price", which is true to a point. The Bank will set a maximum they will finance a car, and we want to make sure that we get every penny of it. I do not think they're looking for you, they need our business, the more the bank will lend to a business car, we will give them. Therefore, most of the banks is quite generous and lend a little more of the book value of the vehicle.

    What is the value of my sharing? If we do not have the sales price, you negotiate everything they want it to be worth it. Another good reason not to tell you the selling price of the car that I can show something for your business and not lose a penny. In fact, even at this stage, if your provider will tell you the price, I can still make extra money on the trade. I'll tell you how it works in both directions. If you do not know the selling price, and that you tell your dealer you want at least $ 1,000.00 for your business, and they were all really appraised at $ 500 is all you need to do is to increase the selling price of $ 500 I can to show you what you want and will never give you any real discount. If you know the selling price, and we always put a value of $ 500 in your work, I can just tell you that your car is the value of $ 400 and keep the other percent more profit. I use low numbers here to keep things simple, but "sub-letting", as it is called, can hold a few hundred dollars at auction worth thousands, as it usually happens. More money in your pocket.

    It is the best interest rate I could get? Let me ask you a question at this stage. Do you know your credit? If not, then I'll take it. I am always shocked by this type of financing costs involved in bad credit loans, high interest loans. Often I see people paying interest rates much higher than they were for him. The financial cost of auto loans with a higher interest rate can run up to $ 15,000 dollars.There simple things people can do themselves to improve their credit rating, which would save them thousands of dollars with very little time and money. I will never tell you that in my office, because I want you to buy a car, do not go home and rebuild your credit. Rate of 2-3 percentage points higher than it should be literally cost you thousands of extra money for a period of 5 to 6 years, the majority of vehicles financed. If you think it's worth to have a car for a few days early in order to go ahead, otherwise, do the research and take the time to work on your credit and increase your credit score.

Many time management in the new showroom is actually a big obstacle to selling cars than the skills or the lack of new car salesman or a new car saleswomen. Making exceptions to the behavior of current employees creates a toxic environment in the bus using the well-known analogy Jim Collin.
For example, the new owner of the dealership or the General Manager needs to sell more cars. They have a proven sales process in place. The new car dealer with a proven track record to work. It does not have to follow a training car sales for the sales process, and therefore do not have to follow the sales process. This exception is good for the company, as it sold 6 cars in a week, but it's bad for the rest of the sales team, which is always loaded with the current sales process, but ineffective.
Another example except that I have often observed and actually heard that a certain behavior support staff, and the new car salesmen or new car saleswomen behavior is constantly being questioned. If the goal is to sell more units, so why not everyone works together coherently and consistently for that purpose?
He is the director of finance manager active service throughout the sales process? They do everything to support the efforts of the new car sales? Or their behavior caused lost sales, and you make an exception for these behaviors?
A recent example, when a new car was promised to deliver a brand new client dinner. New car dealer took care of everything, to notify all relevant parties, including the CFO and management services.
Unfortunately, the CFO believes that his dinner was more important to ensure that any new customers happy. This delayed service manager and, therefore, promised delivery the customer has not been made. Will you be satisfied that this is a new brand of customers? I do not think that.
The owner of a new car dealership observed such behavior. He reprimanded the director of finance, but the perception of an exception was made because even if someone else so completely ignore the customer, they would be fired or at least suspended.
Business performance management is not sustainable exclusion. In fact, except for creating the culture of discontent. So, if you are a new owner or the general manager of the dealership showroom, you may need to look at their own behavior, before looking at the behavior of your new car salesman or a new car saleswomen.

Most car dealers train their salespeople in the "sales system", which is intended to lead you - the customer - through the sales process in such a way ,. This is something that you do not even realize that you are manipulated and directed to the bottom of the "Yellow Brick Road " on sale!
Their team of professionals - including a manufacturer, a sales manager, CFO, used car manager and often the manager of sex, which is "closer" to work for you, using the sales system designed by professionals, where they are well-trained and rehearsed.
You are not only against the car salesman! When entering the work well, professionally organized dealer, you are up against a team of professionals who are going through their actions a few times a day!
Their goal is to get you to take the right emotional buying decision on the spot.
Understand that every move they make is calculated and deliberate. They have all the angles covered, and they will come to you with every trick in its arsenal.
The good news is that you can turn the tables on them. Here are some tips to remember:

    Always looking for a car or truck that you are interested in before you set foot on the car lot. You can easily do this online. Not only can you get free quotes, but you can search the invoice price, models, equipment and so on.
    When it comes time to negotiate the price of a car does not negotiate payment. Always agree on the selling price of the vehicle.
    Do not tell them you have a trade, you have agreed to a fixed price sale. Then agree on a purchase price alone.
    Arrange your own financing in advance, if possible. If you leave the dealer financing arrangements for you, it will cost you dearly.
    And remember, please. , There is no reason to cancel three days when buying or renting a car! After you buy a car, it's yours!
The idea is to be prepared when you go to the auto show, so you do not fall into their trap of "sales" you can get all the information you need to beat the car dealers at their own game,
Another point, just to be fair; Not all car dealers to adhere to a strict system of sales. Some give her a bit more latitude to manage the sellers customers. However, even if the dealership is not organized, experienced seller knows that if you leave without buying the car, he can not see you again.
The reality is that the customer will go from dealership to car dealer until they are faced with a supplier who will take control of the sales process and sell the car.
When I was selling cars, there were many times when, after the sale is completed, the customer said, with a sense of bewilderment, "I had absolutely no intention of buying a car today!"
If you find yourself saying something like that after buying the car sure that you are buying a solution is the product of the sales showroom.

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finance manager automotive

 finance manager automotive image

Automatic management, also commonly known as motor management, service management is about managing the vehicle. Automatic management includes support for auto repair shops, car dealers and truck leasing, body shops and much more.
So for normal people, the automatic management is the management of everything that has to do with cars, trucks and other vehicles.
This really large territory that includes many and adapted for the automotive area, but you will see it raise common area for most other companies. Examples of Special motor areas are:

    Dealer management used cars
    Management Franchise
    The new management of the car dealership
    Sales and financial management adapted to the automotive industry
    Car Inventory management
    Management of spare parts
    Dealership Management
    Customer Management
    Management Showroom
    Management of insurance
    Leasing Management
    Sales management
    Repair and management services
    The management of labor
As you can see in the list there are a few areas. In most areas, you can find support and management is the same regardless of the vehicle you are involved, including cars, trucks, motorcycles and boats.
One way to understand what it takes, you could see what is needed to manage when you want to get a car (or other vehicle).
You start by going to a car dealership. They will show examples of cars in their showrooms. Showroom designed in a way so that they will be able to sell cars that most appeals to them to sell more easily. Some car manufacturers require more visibility than others which are also important for the design of the showroom.
Once you choose a model car that you will be able to adjust your new car as needed. All these extras are added into the system and a few months later, you will receive the car.If you rent a car or buy? If you buy it, you need a loan for this?Meanwhile your car, you can rent another car to have something to encourage.
You receive your car and of course there are things you want to change. You may want to have winter tires or anything else from a car dealer. You'll need insurance and can purchase additional insurance for towing and rental free if something happens.
After six months, it was time for the first service. This includes having personnel were ordered to take care of the car. You may have been in a minor accident and must be repaired body and therefore needs to undergo certain areas of a car repair shop. It is permanently for several years and you decide to sell the car. Car dealers you agree to give to other cars in exchange and make you pay the extra money for a new car.
Car dealers now have a used car they need to sell. This is another process, but with much in common with the new car sales.
To support this process different types of automatic management software (or Automotive Software). Automated management software is different have different objectives and some include the entire region. There are different types of automated management software to include support for parts of the above, such as:

    Dealer Management System (DMS)
    CRM software specifically for the automotive industry
    Inventory Management Software
    Time Management Software
    Lead Management Software
    Finance software
    Sales Management Software
    Warranty submission system
    Auction management software
    Vehicle Management Systems Showroom
Dealer Management System typically includes some areas to enable it to have less software included in the same workplace. This usually makes the work process more efficiently.
This area is so large that this article covers only a brief introduction of what areas to consider and type of automated management software that may be of interest to look further.
In a perfect world, CFOs, CEOs, or whatever title is given to the person who prepared the document at the back will be just that: people who prepared the document.
In the real world, the finance director can be one of the best and toughest consumer sellers ever meet.
They are not necessarily bad people. Most are very friendly and professional, dressed to impress and has an easy way that puts people comfortably. For a car dealership, the CFO is the last and best chance the dealer must make money on the sale of vehicles.
There are dozens of methods that financial managers can make money from you. The good news is that it's not all bad way and not every product they offer is a scam. In most cases, however, some offers just not worth the money the consumer will pay.
Instead of going over the details of the different products and suites that are not really worth, here is a short list of items that the consumer should really question and investigate before purchasing:
Rust, paint sealant, oil change plans, VIN etching, scotch guard, preowned vehicle leasing, personal vehicle insurance, and tires for life.
There are others that are somewhat valid as described above, and there are some really fraud, but we are here to focus on the potentially good.
Dealers like Oklahoma City Ford Dealers and other honest dealers around the country offer a basic short list of products that consumers should consider:
GAP INSURANCE
Some call it a scam, but most of which have achieved a vehicle with a lien on it can attest to the wonders of Gap Insurance. In essence, it includes a "gap" between what a vehicle is worth and how much is due when a car totaled. For example, if a total person of their vehicle and the insurance company agrees to pay $ 7,000 while the driver still owes $ 11,000, gap insurance is designed to cover. Without space, insurance companies will be forced to leave the remaining $ 4,000 to be paid in customer pockets.
Usually ranging from $ 300 $ 700 it is a good investment for consumers (1) financing vehicles without obtaining equity by putting a lot of money or trade equity on the car, (2) drive more 10k miles per year, and / or (3) buy a new vehicle, especially a strong dollar.
WARRANTY EXTENSION
Not all warranties are created equal. A consumer who plans to keep the vehicle beyond the factory warranty should strongly consider a scope.
Previous research on some extended warranties available online for the vehicle you are considering. Know the cost, deductible, what is and is not covered, and if a proportional balance refunded if the vehicle is traded, sold, or totaled.
Armed with this knowledge, it should be easier to get a good deal on a good warranty, either one that the finance manager offers or separated.
CREDIT LIFE AND DISABILITY
Most life insurance policies are designed to help with the cost of living. The debt should not be paid by the standard insurance.
In the case of tragedy, a credit life and disability plan will help pay the car loan balance. There are few things worse after facing a tragedy than to find that the lover also left major bills and debts behind.
Final thoughts
Not all the "bad" bad element. Some can fit in the needs of consumers. Not all the "good" financial items, good. The key is to do some research before Getti


Growing up, if I want to spend time with my father, my mother often dropped me at the Ford dealership where he sells cars. Sometimes we would walk back to the service line where he buy me a orange soda. Another time, he was busy "putting deals together," and times when I found wandering around to meet everyone from sales managers to technicians. One of the most interesting trip was when I simply refuse to believe that the Mustang 4-cylinder can be very fast compared to the 8-cylinder, so father took me around the block in the new 1984 Mustang SVO, pretty much put this myth to rest forever!
I think the biggest misconception is that when I take root. It makes sense that if you want your car fixed right you had to take to the dealer. First, they cost more money, and you get what you pay for, right? Professionals Second, these people are trained to understand the special system for whatever brand you accelerate. Third, they only use parts made by the manufacturer, to be better for longevity. And finally, well, you're feeling a little more faithful to the brand. I grew up in a Ford family, which means people who drive Chevrolet fundamentally stupid (no offense Chevy drivers - I'm one myself now)
When I decided to get into this business, I took the two-year course sponsored by Ford, which of course does not teach me different. Then I joined the ranks of my sponsor, which, of course, is Ford. I then spent the next 10 years of my life in the Ford dealership service department, and before it's over, I'm almost completely brainwashed. Then in 2002, I made a decision that defied all logic - I accept the operating position of the secondary market of the workshop! Of course, it is another story that we will not get into right now.
Try to "forget" something thought about for 30 years and over is not an easy task; but forget me, so let me finish this post with searching the first 4 myths about why you should use a dealer for repair ...
1. You get what you pay for - I think on some level, but the repair of the car is not one of them. The truth of the matter is, why they are more expensive because the overhead is ridiculous, which includes some outrageous salary. In the moderate-sized reseller, you are President, Vice President, General Manager, General Sales Manager, Director of Fixed Operations, Finance Manager, Service Manager, and sometimes managers Body Shop, which most have six figure incomes and who does not normally involve the management level "C"! What I find rather quickly is the same with less overhead savings to customers, at least if you are running a smart business. Of course, there are exceptions to both - there are some affordable dealers (somewhere ...) and there is some spare parts store outrageously expensive. The key is to find someone you can trust. Most men I know a good deal on transparent profit margins.
2. The trained professionals - technicians agents get a lot of special training, it's a secret. But to find a real master technicians means that you find someone who understands "how and why" automotive systems, and are not brand-specific. What you get in the dealer is usually a technician with "knowledge of the brand", which means they know what parts to exchange a specific problem for a specific car. To this day, I still remember that in 1996 Ford Taurus with a right hand alternate his growl , replacing the steering rack pinion and pressure pipes. That's because Ford said it will repair. Everything that comes out of the standard draw blank stares from most technicians. In really good store you have a technician, not a swingers party. In fact, all the "special issue" of information available to technicians agents are also available for service technicians in the form of technical service bulletin or BST . The key here is once you find a store that you think you can, take the time to find out what kind of training and experience have technicians. A Master ASE technology, in my professional opinion, beyond the formation of about 90% of staff technicians. In my business, I want to take the time to give our clients a tour of the shop, and let them meet the people who will fix their car. Our engineers like this, because they know the quality of work they have put, and now they know they will be given proper credit because customers know they are.
3. Made Parts Manufacturer - This is a big myth. Almost every part used in the repair made by someone other than the manufacturer. All major brands you have a parts manufacturer of equipment which is most of the spare parts for their particular brands, such as Ford and Motorcraft for AC Delco for GM, but very few parts directly from the manufacturer. The myth is that the dealer is the only one who uses this section. Similarly, the right parts available for each store, not just dealers. Even in some parts had to be ordered from the manufacturer by the dealer, aftermarket good shop can buy parts dealers and even sell it to you for less than what you would pay to the dealer it was purchased from, and guarantee is exactly the same!
4. Brand loyalty - this can be a myth that is most difficult for me to "forget". It just seems so much like cheating to drive anything other than what your father has led something. Think about it a minute. My father drove Ford because his father did. I 10 first Ford vehicles as a father and grandfather drove them. Talk brainwashing! It is the primary marketing goal - to get your customers to "trust" that their product is a part of who they are as human beings! The truth is, even the infidel dealer again. Increasingly, I see the signs go up on dealers everywhere that say "All Brands Here interview." Most dealers have a lot of used cars, and any salesperson will tell you that it has the highest commissions the use of the car, so where loyalty? Most spare parts store will work in both "domestic" or "foreign", and some can do both successfully. The best thing to do here is find a store that is familiar with and comfortable working on your car.

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finance manager at a car dealership salary

finance manager at a car dealership salary image

Car dealers make money from three main sources of income in the concession. This article will explain the basics and provide general information relating to almost all cars.1) Profit before End. This is a gain on the sale of vehicles. If the vehicle is financed by the loan company, or if you pay in cash, the profit before the end of the concession is not affected. End earnings before is the difference between the sale price of the vehicle and the actual dealer cost. In addition, dealers make money from the dealer incentive "restraint" (a percentage of the invoice fee paid to the dealer by the manufacturer) and discounts the manufacturer, if accepted by the dealer. End earnings before is what the seller paid commission their car, which is generally 25% referred to in the industry as "serious".2) Back End Profit. It is a non-profit that is made from a broker to finance vehicle sales in addition to a variety of financing products. These include Gap insurance sales, extended car warranties, credit life insurance, extended service contracts and prepaid plans. Interest rates and other financial income with expenses. Dealer price of each brand and the difference at a profit for the dealer finance department. Financial managers are generally paid a salary plus commission rate of 5% to 10% on the sale of financial products backend.3) Service. If the new vehicle is covered by the warranty and brought to a warranty repair, the dealer pays the manufacturer for labor and parts costs. Also, when the vehicle is recycled by the dealer and is ready to be sold, these costs are charged to the department of used car and paid for the service. These costs become part of the used car department 'charge' for the vehicle. Operating profit easily exceed front and rear end of the wide range of benefits in many new car dealers.
If you have entered a new car showroom, you'll know that buying a car is very different from normal shopping in a retail store. In almost every retail environment - even those that sell expensive items, you can walk around the exhibition space for peace, watching dozens of different items and leisurely browse their offerings. You can check the price tag, you can ask questions and get direct answers straight back, you can explore at your own pace and you do not always feel like you have to justify your presence to the sales staff. In the space of a car show, however, that this does not happen.The usual practice when you step into a car showroom is that you are immediately accosted by sales or even "professional greeter". They want to know why you're here, what you want, how much you have to spend, and they always want to get as much of your personal data and contact they can get. Even if all you want is a brochure.The new dealership is one of the most aggressive environments of all retail sales instead. Enter the showroom and you will be contacted by a sales representative. Wave stopped and appeared again. Keep pushing and finally the manager you will work effectively demanding to know why you lose time from everyone and do not buy a car already.If you really want to talk to a salesperson, or finally give up on the question that constantly they are, then the interrogation highly structured balance in place. It is designed to get as much information about you as possible, covering all aspects of information and your personal circumstances, only be used against you by trying to sell cars, they want you to buy, that is not necessarily what you really want. The information you provide is recorded in detail and can be accessed not only by the sales consultants, but also the company manager (to sell financial products and insurance), the sales manager, and even manufacturers. In fact, usually the manufacturer who requires the information to be captured, so that they can analyze your answers and your marketing blitz with supplies until the end of time. Your data is compared with the other guests and peered long after you have left the showroom.Most car buyers find endlessly harass and question become invasive and annoying, and believe it makes the whole experience of buying a car becomes very unpleasant and uncomfortable. Some manufacturers in particular emphasize the harsh interrogation process, and we feel that the producers think that customers should feel privileged to be able to buy their cars.There are two words that you need to understand that the cause of everything that happens in a car dealership, and why concessions staff behave as they do - the commission and the target.Almost everyone you talk to most of the concessions are paid on commission. The sales manager, sales manager, sales director and so forth - which each receive a base salary was relatively low, with most of their income from commissions for selling their products. So everything they say or do is focused around when you buy their cars (and related supplemental) because they are paid a percentage of the money you spend at their dealership.Another driver for everything that happens in a dealer on sales targets. Monthly fixed-makers, quarterly and annual sales targets for the dealer, and management concessions do the same thing for each salesperson. Then it is a complicated combination of sanctions for failure to meet targets and rewards for exceeding them. For dealers, failed to hit the target in quarterly sales can mean thousands of pounds of funds lost by producers, and to the sales manager, failed to reach the sales target could mean losing their jobs. At the end of each month, a figure that is calculated, the commission is calculated, the value is reset and again.Another thing about the commission and the goal is that they are counted after the customer has paid for their car and go into the sunset, not when they actually sign their contract. So if you order a new car in November 2012, but did not take delivery until April 2013, dealers can not count sales to the target until April and the sales team will not get their commission payments until the end of May - some six months after they actually have "do their homework" and you sell the car, and more than a month after taking delivery. It is very frustrating for the dealers, so that as a result they are always much more interested in selling you a car they have in stock right now, so they can get their hands on your money now.Results of this obsession with the commission and the ultimate target is that staff concessions all desperate to sell cars of their shares at this time, with finance, insurance, plus an additional amount, because their salaries and their jobs depend on it. There is a constant pressure on the sales staff to deliver results regardless of the number of clients actually visit the showroom. When things are calm, expected sales staff hammer phones, calling old customers to try to convince them to upgrade their cars, or hunt failed conquest to see if they can persuade them to change their minds.Dealers know that the majority of consumers are frustrated by the car-buying experience. They also know that this frustration usually leads to an end to the patience of customers and agreeing to buy a car just to make all decisions from painful experience. So, rather than trying to make the client feel more comfortable, they are engaged in a war of attrition, and will do everything they can to keep you in the showroom as long as possible, knowing that the more they you have there, the better their chance to wear you down and get your signature on a contract.So how do you, as a customer, make the most of your car buying experience in a sales environment hostile? Well, to understand the process of providing a better basis to make your purchase. Every "recommendation" gives you a sales manager should be taken in the context in which it takes you to the conclusion that they want, not necessarily what you want.Secondly, if the whole experience of buying a car that is so heavily weighed in favor dealer, you can then choose to get involved on your own terms rather than them. A purchasing agent professional sales staff can handle the car on your behalf, and ensure you get the best results for your needs rather than going with what the dealer wants.Stuart Masson is the founder and owner of the car experts, automobile purchasing agent independently and impartially, based in London for those looking to buy a new or used car.A sales manager asked me the other day, "Why do I have difficulty to find a seller who wants to work 60 hours a week?" For those of us who have lived most of our lives in and around the dealer, 50-60 hours a week may seem a common working environment. But I began to ask myself serious questions such as "why do we have to work a lot of hours?"Most dealers have not changed much over the years. We are still paying the vendor strictly on commission, we always felt like hiring them we have life, we are still struggling to hire professional people and we still hope that those we hire to be successful alone. I know there are many reasons why we have not changed our philosophy of how we manage our sales department, some of them even logic. But you would think after all the years, dealers have around us can come up with a better way to treat our employees.Commission structure onlyWhen I started selling cars in 1979, I was a 50% commission with a package of $ 100 I received 10% of premiums Life, Accident and Health, because we do not have the CFO at that time. $ 50 Also I received for any extended service contract and I sold $ 75 for any rust, paint and Fab. Even if we get into what I think is depressed, I can still make a great living, the highest paid. Next, the dealer began to realize how sellers and sales managers were set up and begin to reduce our salaries. Now we have a vendor who makes a commission of 20% with a pack of $ 500, and if they can go to restraint, it is even more difficult to make a living above the average.Adding to the decline in the remuneration structure, we also cut benefit manufacturers Dealer adds a great bass. Hard to believe the dealer will spend $ 17,000 to buy a car for $ 600 gross profit. I can charge $ 349 for one of the training programs and $ 320 net profit. Something went terribly wrong along the way in our industry. Prices continue to rise and fall continues to benefit.Add the possibility of a lower income, we took the demo and benefits, which is one of the most exciting aspects of becoming a car salesman Cup. I know we've tried seller of wages and prices. We played with a salary plus commission and the minimum wage. Because most dealers still use pay commission only plans and negotiation of vehicles, it turns out the above ideas never work.The hiring dilemmaSo under the current salary structure, we now have to hire salespeople to sell our vehicles. Who can we get that answer our ad? Professionals who come into our store to sell cars? How about a talented woman with a family? Or we arrived hot blood, out-of-work young people are struggling to find the kind of work with the promise of higher incomes?Most professional people, especially those with families do not want to work in the commission structure alone, especially when their previous jobs have some sort of descent salaries. Wife of professional people who are not used to commission. They want to know how much money comes in each week so that they can budget for a family. Do not know how much money to be made, or if the money will be made this week puts a lot of stress on families, caused a lot of speeches, and then divorced.Women with children who struggle to work in sales for auto clock. They have to pay a babysitter or day care of their commissions. And if they do not make a salary, which puts a lot of stress on their situation. Add to that, the children sick and had to leave work and the occasional female problem, and now the sales manager shows his / her disgust because he is not there to do his job. And then there's the guilt. So we have very few women in car sales when they are needed.We tried to split shifts and sellers to leave during the day when they have to work overtime. We work two Saturdays per month instead of four. I'm sure someone even tried part-time help so that salespeople they could have more time to spare. Companies such as Microsoft and Google offer their employees free food, free child care, laundry, free training, flexible working hours. Now I'm not comparing these companies for a typical car dealers, but maybe they know something about the value of the employees that we do. I did not expect the dealer to provide this service, but why not care for the men and women who want to work with children, or find a way to provide higher salaries for the seller or may employ part-time to give more flexibility sellers? I do not know if this is possible, but it would be really a good place to work.So what is the solution?I really do not know. I am writing this article because I was frustrated not know. I believe we have tried everything under the sun for years. It must have all failed because most of the sales department is always running in the same structure, they always do. But there must be a better answer if we want to attract professional people in our industry. What I do know is that the seller and the manager does not have to work 50-60 hours per week. They have lives and families outside the concession that must be fed and cared for. Car sales is a pretty stressful job by itself. Adding even more stress to family life is not a long-term productive employees.

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